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The Asset Builder
Discover 'Golden Eggs' of Profitabilty in your Business

A few years ago, we coached one of our long term clients in new ways to connect with his customers.The resulting program was such a roaring success that he jokingly called it “The Goose that lays the Golden Eggs!”. We’ve refined the program and named it the resulting program The Asset Builder.

The Asset Builder program helps you discover "Golden Eggs" of profitability within your organization, just as we've done for our current customers. Our applied customer facing IT strategies help you uncover new ways to profit from your business, and provide new value to your customers. Here are a couple select “Golden Egg” stories from our other customers.


 
Transforming Information into Gold

An investigation and research company was compiling data in order to publish reports for clients. We saw an opportunity to offer the raw data to other companies involved in similar research. By providing new access to an already established data gathering and management process, we helped our client create a new and on-going revenue stream that generated $25,000 monthly.

Our Asset Builder strategy was able to transform an existing process from one that informed clients to one that empowered clients. The resulting, fully automated process increased the number of monthly transactions 1,000 fold.

 
Give a Golden Goose to Your Partners

A huge US financial services firm created a B2B loan process that required distribution partners to go through a complicated, and time consuming process to ensure systems compatibility. In many cases, prospective partners were faced with expensive development costs in order to become a certified partner. Additionally, once on-board, our client and their partners faced a large number of technical glitches as a result of coordinating many unique customer systems.

After gaining a complete understanding of our clients needs and existing systems and coupled with our development skills, it was apparent that a much simpler solution was available. We suggested that they give away pre-certified software to their partners. They agreed, and we adapted code from our existing application framework to create the product. The resulting approach and software product reduced partner certification time from months to days, and the exchange doubled its membership within a year. The resulting software won the companies prestigious “Innovation Award”.

 
Create a Golden Goose for your Customers

One of our customers offers a complex service for the delivery of high volume international letter mail. Many of their customer accounts consolidate mail on behalf of hundreds of cost centers (internal departments, projects, or other external customers). Each of these accounts has their own complex and time consuming ways to create invoices based on these cost centers, frequently by using paper logs or spreadsheets.

By recognizing and understanding these problems and the potential for improvement, we were able to create an advanced, web-based application that solved these data entry and billing problems. Unlike primitive logging mechanisms that many customers developed out of necessity. The new software allows real-time access to the data for all of the account’s cost centers via the web.

Our customer offered this software to their high value accounts, who have now adopted its use as part of their daily routines, greatly improving customer retention. This application is also presented as a valuable service add-on to help win new accounts.

Offerings of this type are especially important in highly competitive industries, allowing you to offer valuable pre-built services, taking the focus off the price of your core products.

 
Catch a Golden Goose with Our Software

With a track record of success, our customers frequently involve us in new business development. Recently the world’s largest e-Commerce catalog required that our customer provide real-time status data in a sophisticated B2B exchange. Using our proven B2B project strategy, programming expertise and iterative development, we were able to keep the prospect up-to-date and overcome IT hurdles quickly. As a result, the customer not only won the business, but said we were the easiest to work with out of all of their partners. Our customer was able to extend this asset for use with other accounts, providing a valuable new service to its existing accounts.

 
Sorting Good Eggs from Bad

Another customer was plagued with a high percentage of aging accounts receivable. Several accounts were well over 90 days late, yet only the accountants knew this. After working with them, and gaining a detailed understanding of their business and internal systems from a several perspectives, we suggested a simple and highly visible accounts receivable and tracking capability. By integrating their existing accounting system and daily operational systems, our programmers were able to easily develop these reports. Armed with the new information, executives, sales reps and customer service personnel could all work together to ensure that past due accounts were immediately identified and acted upon.

In this case, we assembled vital information, hidden in their system for years. The system not only assisted with collections on these accounts, but actively manages risk by putting activity holds on past-due accounts.

 
The Asset Builder = Big Wins

Big wins like these take time, commitment and a long term strategy beyond a simple, individual project. Each of these stories can trace their success back to The Asset Builder™ program. It’s the first step towards achieving these results in your organization.

The Asset Builder™ is a step-by-step program divided into distinct phases. In the first step, you participate in a one-on-one Starter Session to assess your current situation and set goals. When you've completed the session, you'll be ready to participate in The Asset Builder Program, which helps you develop strategies and a detailed plan. We then help you develop a team and implement your plan. You can also take advantage of The Asset Builder Toolbox, our full suite of tools and capabilities for building profitable IT assets.

 


 

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